Cookie Policy
Last updated: October 8, 2026
COOKIE POLICY
1. WHAT ARE COOKIES?
Cookies are small text files stored in your browser or device when you visit a website. They allow the website to remember your actions and preferences (such as sign-in or language) over a period of time, so you don't have to set them again every time you come back.
This policy applies to the website (timeblu.com), the web application (app.timeblu.com), the businesses' booking pages (booking.timeblu.com) and the mobile application for iOS and Android.
2. WHAT COOKIES DOES TIMEBLU USE?
2.1 Technical and preference cookies (no consent required)
They are necessary for the service to work or remember choices you make. They are exempt from consent (Art. 22.2 LSSI).
| Cookie | Purpose | Duration | Provider |
|---|---|---|---|
sb-*-auth-token | Keeps you signed in to the application | Until you sign out (up to 400 days) | Timeblu (first-party) |
NEXT_LOCALE | Remembers the language you choose | 1 year | Timeblu (first-party) |
calendar-* | Remember how you like to see the calendar (view, zoom, text size, weekends) | 1 year | Timeblu (first-party) |
tb_active_business | Remembers which business you are working on if you belong to a team | Session | Timeblu (first-party) |
pending_invite_token | Keeps a team invitation while you sign in or sign up | 7 days | Timeblu (first-party) |
signup_intent, signup_assessment_id, timeblu_first_session | Complete the sign-up (chosen plan, assessment result and first session) | 7 days | Timeblu (first-party) |
tb_front_desk | Keeps front desk mode on for that device | 90 days | Timeblu (first-party) |
tb_support_session | Identifies the session when the Timeblu team enters your account to solve a support issue | While the support session lasts (up to 30 minutes) | Timeblu (first-party) |
tb_push_return | In the mobile application, takes you to the notification you tapped after signing in | 15 minutes | Timeblu (first-party) |
passport_session | On the booking page, keeps a client who verified their email identified | 30 days | Timeblu (first-party) |
tb_consent | Remembers whether you accepted or declined Google cookies, on timeblu.com and app.timeblu.com | 1 year | Timeblu (first-party) |
The website also stores your cookie decision in the browser's local storage (cookie-consent). The web application stores some interface preferences in local storage, such as the AI assistant notice or the state of its panels.
2.2 Analytics cookies (consent required)
We use Google Analytics to understand how visitors find us and to improve the website. It loads only if you accept, on the website (timeblu.com) and during sign-up in the web application (app.timeblu.com), including the first page after you confirm your email. It does not load during normal use of your account or in the mobile application.
| Cookie | Purpose | Duration | Provider |
|---|---|---|---|
_ga | Distinguishes unique visitors | 2 years | Google Analytics |
_ga_* | Maintains session state | 2 years | Google Analytics |
Information collected: pages visited and time on each, source of the visit (direct, search engine, ad, social networks), device and browser, approximate location (country/city) and interactions with the page.
2.3 Advertising cookies (consent required)
We use Google Ads to know which ads bring new sign-ups and to optimize our campaigns (conversion measurement). It loads only if you accept and in the same places as Google Analytics: the website and sign-up in the web application. It does not load during normal use of your account or in the mobile application, and we do not use it to show you personalized advertising on other sites.
| Cookie | Purpose | Duration | Provider |
|---|---|---|---|
_gcl_au | Measures the conversions of our ads | 90 days | Google Ads |
_gcl_aw | Links a sign-up to a click on one of our ads | 90 days | Google Ads |
Data transfer (2.2 and 2.3): Google may process this data in the United States. Google LLC is certified under the EU-US Data Privacy Framework. More information: Google Privacy Policy.
Legal basis (2.2 and 2.3): Consent (Art. 6.1.a GDPR and Art. 22.2 LSSI).
2.4 Mobile Application
The mobile application only uses technical and preference cookies (section 2.1). It includes no Google Analytics, Google Ads or any other analytics or advertising tool, which is why it shows no cookie notice.
3. HOW TO MANAGE YOUR COOKIE PREFERENCES?
3.1 Cookie notice
The first time you visit the website, or sign-up in the web application, you will see a notice where you can:
- Accept: turns on Google's analytics and advertising cookies
- Decline: only technical and preference cookies are used
Your decision applies to timeblu.com and app.timeblu.com: if you already answered on one, we do not ask again on the other.
You can change your mind at any time with the "Cookie settings" link in the website footer. If you withdraw your consent, we delete Google's cookies from your browser.
3.2 Browser Settings
You can also manage or delete cookies through your browser settings:
Chrome: Settings > Privacy and security > Cookies and other site data
Firefox: Settings > Privacy & Security > Cookies and Site Data
Safari: Settings > Privacy > Manage Website Data
Edge: Settings > Privacy, search, and services > Cookies and site data
Note: If you disable technical cookies, some features of the service may not work properly (for example, you won't be able to stay signed in).
3.3 Private Browsing
You can use your browser's private/incognito mode, which deletes cookies when you close the window.
4. THIRD-PARTY CONTENT
The businesses' booking pages (booking.timeblu.com) may show a Google Maps map with the business's address. The map is served by Google, which receives the IP address of the person viewing it and may use its own cookies under its privacy policy. We have no control over these cookies.
That is why the map does not load until you tap "Show map". We remember that decision in your browser's local storage (tb_maps_consent), for every booking page, and you can withdraw it at any time with "Hide map", below the map. The "Get directions" link opens Google Maps in another tab and loads nothing of Google's on the page.
Legal basis: Consent (Art. 6.1.a GDPR and Art. 22.2 LSSI).
5. PURPOSES OF USING COOKIES
We use cookies to:
Technical and preference:
- Keep you signed in
- Remember your language and application preferences
- Complete processes such as sign-up or a team invitation
- Remember your cookie decision
Analytics and advertising (with your consent):
- Understand how visitors find us and improve the website
- Measure which ads bring new sign-ups
We DO NOT use cookies to:
- Build profiles to show you personalized advertising
- Sell or transfer your data to advertisers
- Track your activity inside your account or in the mobile application
6. HOW LONG ARE COOKIES STORED?
Session cookies: automatically deleted when you close the browser
Persistent cookies: remain until their expiration date or until you delete them
See the tables in section 2 for specific durations.
7. LEGAL BASIS FOR USING COOKIES
Technical and preference cookies:
- Exempt from consent under Art. 22.2 LSSI and the ePrivacy Directive, as they are necessary to provide the service you request or respond to a choice you make
Analytics and advertising cookies:
- Legal basis: Consent (Art. 6.1.a GDPR)
- Require prior consent under Art. 22.2 LSSI
8. UPDATES TO THE COOKIE POLICY
This Policy may be updated periodically to reflect changes in the cookies we use or due to legal requirements.
We recommend reviewing this page regularly. The last updated date appears at the beginning of this document.
9. ADDITIONAL DATA PROTECTION INFORMATION
For more information about how we process your personal data, see our Privacy Policy: https://timeblu.com/privacy
10. CONTACT
If you have questions about our Cookie Policy:
Email: legal@timeblu.com
Website: https://timeblu.com
11. SUPERVISORY AUTHORITY
If you believe we have not properly managed your cookie preferences, you can file a complaint with:
Spanish Data Protection Agency (AEPD)
C/ Jorge Juan, 6
28001 Madrid
Web: https://www.aepd.es
Phone: 901 100 099
Applicable regulations:
- Regulation (EU) 2016/679 (GDPR)
- Law 34/2002, on Information Society Services and Electronic Commerce (LSSI)
- Organic Law 3/2018 (LOPDGDD)
- Directive 2002/58/EC on privacy and electronic communications (ePrivacy)